Last updated: 7/9/26
We at Big Brothers Big Sisters of Broward County (“BBBS”) respect your privacy and value the trust you have placed in us. We are committed to ensuring that your privacy is protected and we have developed this Privacy Policy (“Policy”) in order for you to understand the types of personally identifiable information BBBS collects on this website, how we may use that information, and with whom we may share it. Our Policy also describes the measures we take to protect the security of the information you provide when using this website. In addition, we describe the choices you can make regarding our use of the information you provide to us through this website. We explain how to update your contact information, remove your name from our mailing list, or get answers to questions you may have about our privacy practices.
BBBS reserves the right to change our information practices and the terms of this Policy. If we make material changes to how we treat your previously collected personal information, we will notify you by posting a prominent notice on our website or by sending you an email if one has been provided to BBBS. Your continued use of this website after such modifications constitutes your acknowledgement of the revised Policy. You should check this page from time to time to ensure you are aware of any changes to this Policy. If you do not agree with or are not comfortable with any actions described in this Policy, your remedy is to discontinue use of this website.
What types of information does BBBS collect about me from my use of this website and how does BBBS use the information?
We collect and use information about you to communicate with you about our services, promotions, programs, and events, and to customize our communications in those areas. We also collect information to improve your website experience, enroll Big Brothers, Big Sisters and Littles, and enable you to make donations to BBBS. Here are the ways we obtain information about you and the types of information we obtain:
Register for Our Newsletter. When you ask us to send you our newsletter, you provide us with your email address so we can fulfill your request. We will use this email address to stay connected with you via email updates that promote our events, highlight our successes and keep you informed on all things BBBS.
Inquire or apply to volunteer or participate. When you fill out a form to become a volunteer, apply to be a mentor, or enroll your child to participate as a little, we will use the information you’ve provided to respond and stay connected with you throughout the process. This applies to individual community members and individuals representing an organization.
Contact Us Link. If you contact us via our website, we may ask you for information such as your name, address, and email address so we can respond to your questions or comments. Unless you consent, we do not retain this information except to respond to your inquiries.
Donations. When you donate to BBBS of Broward County, we will use this information to follow up with you or your organization with a thank you acknowledgement and any additional follow-ups needed. This applies to individual community members and individuals representing an organization.
You may ask us to send an acknowledgement on your behalf when donating in honor or as a memorial. We do not use any personal information you provide in connection with sending an acknowledgement, except to send the acknowledgement.
You also give us contact information and credit card or checking information so we can process your donation. We use this information for that purpose and to customize our communication with you. BBBS will not share or sell a donor’s personal information with anyone else, nor send donor mailings on behalf of non-BBBS organizations.
Use of Cookies. Like many organizations, we use cookies and log files on our website. Cookies are small text files that websites often store on visitors’ computer hard drives. A cookie contains a unique code, which is used to recognize your computer when a user of your computer returns to a website that was visited previously. Log files are small text files that websites automatically create when a user visits a site. We use cookies and log files to enhance the online experience of our visitors and to better understand how our site is used. Cookies and log files may tell us, for example, whether you have visited our site before or whether you are a new visitor.
The “help” portion of the toolbar on most browsers will tell you how to stop accepting new cookies, how to be notified when you receive a new cookie, and how to disable existing cookies. Remember, though, without cookies, you may not be able to take full advantage of all our website features, such as participating in online games and sweepstakes.
Our website is intended for a general audience and is not directed to children under the age of 13. We do not knowingly collect personal information online from children under 13. If we learn that we have inadvertently collected personal information from a child under 13 without verifiable parental consent, we will delete that information immediately. Further, if you are under 18 years old, you may not submit personal information through our online forms and must have a parent or legal guardian complete the enrollment process on your behalf, or contact our local agency directly.
Does BBBS share the information it obtains about me with third parties?
BBBS does not share personal information about you with any third parties for their own marketing purposes. We do share this information with service providers we have retained to perform services on our behalf who may have their own privacy policies that may apply, but these service providers are not authorized by us to use or disclose the information except as necessary to perform services on our behalf or to comply with legal requirements. We may also disclose information about you to other members of the BBBS family (such as our local agencies, which may have their own privacy policies) or to sponsorship partners solely with respect to tracking and enhancing campaigns in furtherance of our mission and as required by law.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
How does BBBS protect personal information?
To protect the security of your credit card and financial information, we use industry-standard encryption protocols and Transport Layer Security (TLS/SSL) technology. This encrypts data as it travels securely over the Internet between your device and our servers. When processing financial transactions, we partner with secure, PCI-compliant third-party payment processors who maintain rigorous physical and electronic safeguards. When we work with other companies to process credit card transactions, many of those companies also use encryption and/or other security measures. If you prefer not to make a financial donation online, you may also send a check to: 3511 W Commercial Blvd Suite 200, Fort Lauderdale, FL 33309 or call our office at 954-584-9990.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example to process, donations) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
Does the BBBS website contain links to other websites?
The BBBS website may contain links to other websites that operate independently of BBBS and are not under our control. We provide links to those sites solely for your convenience and information. We encourage users to be aware when they leave our site and to look at the privacy notices for any websites that collect personally identifiable information. BBBS is not responsible for information that is provided or used by those sites.
How can I update my contact information?
Please email us from the email address we have on file for you to indicate that you want to change your contact information. We can be reached at info@bbbsbroward.org.
Will I receive email from BBBS?
We will send you emails only if you have provided us with your email address and have asked us to communicate with you this way.
What if I prefer not to receive communications from BBBS?
You may always unsubscribe from our emails by clicking on the unsubscribe link at the bottom of the email. Alternatively, you may email us to indicate that you would like to unsubscribe from our mailings. Please email us from the email address we have on file so we can verify ownership. Email us at info@bbbsbroward.org.
SMS Terms and Conditions:
Product Description
- By providing your mobile phone number, you consent to receive SMS messages from Big Brothers Big Sisters of Broward regarding your time spent with children in our program. We do not share SMS opt-in consent with any third parties for solicitation purposes.
Message Frequency
- Message frequency may vary.
Message and Data Rates
- Standard message and data rates may apply depending on your carrier.
Opting Out
- You may opt out of receiving SMS messages at any time by replying with “STOP” to any SMS message you receive from us. After opting out, you will receive a confirmation message, and we will cease sending SMS messages to that number.
Help and Support
- If you need assistance or have questions about our SMS service, reply with “HELP” to any SMS message you receive, or contact our customer support team at 954-584-9990 or via email at info@bbbsbroward.org.
- not share SMS opt-in consent with any third parties for solicitation purposes.If you have any questions about this Policy or BBBS’s privacy practices, please contact us by email at info@bbbsbroward.org. If you feel that we are not abiding by this Policy, please contact us immediately via telephone at 954-584-9990 or via email at info@bbbsbroward.org.